Shipping & Return
Policy

Shipping & Return Policy – Turtle Labs

Kindly allow 2-5 business days for our team to carefully and purposefully process, prepare, wrap and ship your order to you.

Once your order has been shipped, we will send you an update to the email address provided on the order so you can track its whereabouts as it is in transit to you.

Please note that once an order is placed, it cannot be cancelled or changed. We cannot change the shipping address or the shipping method selected.

While we have done our very best to connect with the best delivery providers out there, we are at their mercy once your package is in their hands. After we ship your order, deliveries can take 7-14 business days for orders within India depending on your delivery location & shipping provider.

If you are questioning any part of your order falling outside of the timeline provided above please contact us at info@turtlelabs.co.in so we can fix it.

Damaged/Opened Package

If you receive your package and it is damaged and/or opened, please take a photo of the damage before checking the contents inside. Please submit a claim via the courier used to ship your order. Please also contact us at info@turtlelabs.co.in

Return Policy

Incase the item you have received doesn’t meet your expectations of the mentioned products you can immediately return the item to the below address:

Turtle Labs
#3, 2nd Floor, Maxx Pride,
Manish Nagar, Nagpur, Maharashtra, India - 440037
Contact: +9174158 29011
Email: info@turtlelabs.co.in